Everything you need to know about Listah.

Listah gives small business owners — home chefs, salons, home kitchens, and local sellers — a single link where customers can browse, choose, and place an order via WhatsApp. No app to download, no complex setup.

Any small business that takes orders on WhatsApp: home bakeries, chefs, salons, caterers, perfume and bukhoor sellers, gift-box makers, abaya and fashion brands, mobile car washes, private tutors, and small retail shops. If you send or receive orders over WhatsApp today, Listah organises that.

No. Setup is as simple as adding your items or services, picking a theme, and sharing your link. Most merchants go live in under 30 minutes.

Traditional: photograph your items, post to Instagram, receive chaotic DMs, confirm manually, forget orders. Listah: a clean storefront, structured order checkout, a full order archive — while keeping WhatsApp as the communication channel you already love.

Yes. Customers can pay online right on your storefront with Visa, Mastercard, Apple Pay, Google Pay, and Qatari debit cards (NAPS), and the money is settled directly to your own Qatari bank account — Listah never holds your money. Online payments are available to registered businesses in Qatar: companies with a Commercial Registration, and licensed home businesses (Home License holders). You set it up from your dashboard after signing up: upload your business documents, get approved, and start accepting payments. It's optional — WhatsApp orders with cash or Fawran keep working exactly as they do today.

Never. Listah's Free plan is free forever, and Pro is a flat monthly subscription. 100% of every order stays with you.

Free (0 QAR, forever) — up to 15 active items, unlimited orders, 8 designs, instant Arabic–English translation, Listah branding on your store. Pro (129 QAR/mo) — up to 200 items, card payments, bookings + team, AI menu import, all designs, multi-image, full analytics, and no Listah branding.

The Free plan isn't a trial — it's a permanent plan. Start free with no credit card, upgrade to Pro whenever you're ready.

The first 100 merchants who use the code FIRST100 when upgrading get 25% off — Pro for 97 QAR/month for life instead of 129. The price is bound to the personal phone number on your signup.

Yes. Annual billing gets 15% off — roughly 110 QAR/month instead of 129.

You can't add a 16th item until you upgrade. Orders are never capped on Free, and none of your data is lost.

Yes. Upgrade is instant. Downgrade preserves all your data — items beyond the Free cap are locked (not deleted) and come right back when you upgrade.

Cancel anytime from account settings. No long-term commitment. You're moved to the Free plan and keep all your data.

Yes. 129 QAR and 97 QAR are tax-inclusive prices. Billing is in Qatari Riyal.

After creating your account, you'll be guided through a few simple steps: store name, business type, your first items or services, then theme customisation. Your link goes live as soon as you finish.

Yes. Your link will be yourname.listah.qa — your store name appears in the URL so it's easy to remember and share.

Free plan: up to 15 active items or services. Pro plan: up to 200.

Yes. Every item supports a main photo. The Pro plan supports multiple photos per item.

Yes. Pause orders with a single tap — useful when you're at capacity, on holiday, or preparing for a new collection. You can also set working hours per day of the week so your store automatically stops accepting orders outside your schedule.

Yes. Every item supports options like size, flavour, or colour, plus optional or required add-ons with separate pricing.

Yes. Create unlimited categories on any plan and add items to them. Categories appear as tabs or a side list in your storefront depending on the theme.

The Pro plan supports discounts at the item level, a full category, or the entire store. The Free plan supports basic discounts.

When a customer taps "Place order", they're sent directly to a WhatsApp conversation with you — with a neatly formatted summary including the item list, options, and pickup or delivery details. No extra app needed for you or your customer.

Yes. The dashboard shows all orders with their status (new, in progress, completed, cancelled) and you can update the status in a few taps.

Communication currently happens over WhatsApp. Automated customer-facing status updates are on the roadmap.

Yes. You can set a flat delivery fee that appears in the order summary before checkout. Variable delivery fees by zone are on the roadmap.

Yes. You can enable pickup, delivery, or both depending on your business. For service businesses like salons, you can offer "home visit" and "in-store" options.

Yes, on the Pro plan. You can set each service's duration, assign team members, and manage availability based on working hours.

Yes. On the Pro plan you can add team members, set their working hours per day of the week, and link each service to one or more members. Customers see availability per team member.

Yes. The customer sees available slots and picks one directly in the storefront, then the booking is confirmed over WhatsApp.

Yes, on the Pro plan. Each team member has their name, specialisation, working hours, and the services they offer.

Currently the Listah account is centralised for the business owner. Independent access for team members is on the roadmap.

The Pro plan has no hard cap. Reach out if you have a large team and we'll handle it personally.

Yes. Every Listah storefront is mobile-first and loads fast, with a great experience on desktop too.

Yes. Several ready themes are available, and on the Pro plan you can pick a custom accent colour and access premium themes including a dark mode.

Your Listah link is standalone and can be added to your Instagram bio, WhatsApp Business profile, or any site. It complements your existing presence rather than replacing it.

Yes. Your data is stored securely and never shared with third parties. See the Privacy Policy for full details.

Yes. Both the Listah interface and your storefront support Arabic and English with full right-to-left text direction.

WhatsApp or call us on +974 5020 0534 — that is the fastest way to reach us. Or email support@listah.co. Pro plan subscribers receive priority support.